Career Center
An Equal Opportunity Employer
Join Our Team, A Well Established and Rapidly Growing Home Care Company!
Thank you for your interest of career opportunities with SuperCare. We are always hopeful that talented, dedicated and committed people will want to join our SuperCare team. We wish you the best of luck and success in your career search and choices. We look forward to hearing from you soon!
Our corporate office is located in City of Industry, California and we currently have over 220 associates. We are looking to hire and retain individuals who will share our commitment in providing and exceeding the expectation of our customers. As we adapt to meet the needs of our customers, we also strive to meet the needs of our employees. As we grow, we want our employees to grow right along with us. We invite you to explore and examine what positions are available to you.
Benefits
Choosing a career at SuperCare has a number of great advantages. You will be eligible for benefits listed if you are a full-time employee with work schedule at least 40 hours a week such as:
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Supplemental Insurance Plan |
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Dental Plan |
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Corporate Fitness Program |
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Vision Plan |
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Credit Union |
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401K Savings Plan |
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Employee Referral Bonus |
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Paid Time Off |
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Medical Plan |
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And Others |
Job Listings
Find out what exciting opportunities are currently available on the SuperCare team. We currently are seeking individuals for the following job openings:
Billing and Collection Specialist
| Position: |
Full-Time, Non-Exempt |
| Schedule: | Monday to Friday |
| Location: | City of Industry |
| Date Posted: | 1/31/2012 |
Duties:
- Understands insurance rules and regulations and contracts
- Processes reimbursement and resubmission claims
- Works and follow up on AR collection, AR aging report, adjustments, denials, appeals, etc.
- Provides management with AR status claims
- Assists patients with billing and collection inquiries
- Works on any other AR required information such as authorization, eligibility, etc.
Qualification:
- Education or experience equivalent to a high school diploma is required
- Related experience in medical field is required
- Typing skills 30+ wpm
- Excellent communication and strong team work skills
Patient Care Representative
| Position: |
Full-Time |
| Schedule: | Monday to Friday |
| Location: | City of Industry |
| Date Posted: | 1/31/2012 |
Duties:
· Maintain a positive, helpful attitude and approach in providing excellent customer service to all customers which include; patients, clients, referral sources, Physicians, sales representatives and fellow coworkers.
· Answers incoming phone calls and faxes, takes customers orders for durable medical and respiratory equipment, repairs, supplies and other miscellaneous items.
· Prepares intake, gathers all necessary information about referral, patient demographics, contact person, Physician, Diagnosis, discharge time and place, item(s) requested, CMN, ABG, Care Plan, Rx, etc.
· Verifies eligibility, payor (with matrix), obtains authorization, expiration date.
· Informs patient of financial responsibilities copay, share of cost, deductible, etc.
Qualification:
- Experience with medical supply company
- Knowledge of diagnosis and medical terminology
- Excellent phone and customer relations skills
- Detail oriented
- Mandarin speaking a plus
Education:
Graduated from an accredited high school
Systems Administrator
| Position: |
Full-Time |
| Schedule: | Monday to Friday |
| Location: | City of Industry |
| Date Posted: | 1/31/2012 |
Duties:
1. Support of servers maintenance, including e-mail, file, print, database, terminal
services, and backup servers and their associated operating systems and software.
2. Support security solutions, including patch management, system audits and anti-virus.
3. Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices.
4. Troubleshoot network connectivity of workstations.
5. Provide support for Administration of all equipment, hardware, and software upgrades.
6. Conduct research on network products, services, protocols, and standards in support of network procurement and development efforts.
7. Support of network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
8. Support current company backup solutions
9. Monitor and test network performance and provide network performance statistics and reports.
10.Recommend and audit network improvements, upgrades, and repairs.
11.Configure, maintain, and administer Citrix clients.
12.Support phone and voice mail systems.
13.Research, evaluate, recommend and participate in the decision making for acquiring and integrating new hardware, software, networking and telecommunication services.
14.Maintain documentation, track and monitor the problems to ensure a timely resolution.
15.Analyze, trouble shoot and repair computer system, hardware and computer peripherals. Support server system(s) and supporting software.
16.Analyze, create and prepare departmental technology reports and distribute them as needed
17.Other responsibilities or projects as assigned to by Director of IT.
Qualification:
Qualification / Experience/Knowledge :
- High School Diploma or GED required. Specialized training, related college coursework, or certificate preferred.
- Minimum of two (2) years previous experience in information technology or a related field and two years of general computer installation, maintenance and repair experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above.
- Ability to direct and evaluate business use of Information technology.
- Ability to communicate effectively both orally and in writing.
- Advanced level of expertise with Microsoft products including Windows, Word, and Excel.
- Ability to evaluate, develop, write, and monitor implementation of standard operating procedures.
- Ability to personify and espouse superior management and leadership skills.
Education:
AA or BS degree
Territory Manager
| Position: |
Full-Time |
| Schedule: | Monday to Friday |
| Location: | City of Industry |
| Date Posted: | 1/31/2012 |
Duties:
General:
Dynamic outside sales and marketing representative that’s calls on physician offices, hospitals, and home health agencies, in a specific territory, seeking patient referrals. TM focuses on DME, Oxygen, CPAP, Home Infusion, and Nutrition.
Reports To:
Vice President of Sales & Operations
Some of Responsibilities and Duties:
§ Meet monthly sales goals and quotas to maximize your commission and to drive revenue for the company.
§ Identify and evaluate the top referral sources (i.e. hospitals, home health agencies, and physicians) in your territory and call on those sources to increase patient referrals for the company.
§ Call on 8 to 10 referral sources per day establishing relationships, setting up in-services, and seeking patient referrals.
§ Be able to make presentations to physicians, home health agencies, and hospitals regarding our core products and services.
§ Be able to do strategic planning and selling to your referral sources. This includes pre-call planning and being able to understand that each sales call has an opening, probing, presenting, and closing.
§ Become an expert on our core products of DME, oxygen, CPAP, home infusion, and nutrition.
Qualification:
- Experience with medical supply company and/or medical field.
- Thorough knowledge and skill related to sales field.
- Excellent communication and customer relations skills
- Detail oriented
- Organized
- People-sensitive characteristics with a genuine desire to help others.
- Ability to recognize the needs and concerns of people to result in constructive working relationship.
Education:
Graduated from an accredited high school
How to Apply
Applications and resumes can be sent to us via:
Note: Nothing in our application process, its language, policies or procedures, establishes, constitutes or implies an employment contract, the guarantee of employment or benefits, or employment for any specific duration. SuperCare is an "at-will" employer. We hope our employment relationship is long-term; however, employment at-will may be terminated or disciplined with or without cause and with or without advance notice at any time by the employee or the Company.
