Career Center
An Equal Opportunity Employer
Join Our Team, A Well Established and Rapidly Growing Home Care Company!
Thank you for your interest of career opportunities with SuperCare. We are always hopeful that talented, dedicated and committed people will want to join our SuperCare team. We wish you the best of luck and success in your career search and choices. We look forward to hearing from you soon!
Our corporate office is located in City of Industry, California and we currently have over 220 associates. We are looking to hire and retain individuals who will share our commitment in providing and exceeding the expectation of our customers. As we adapt to meet the needs of our customers, we also strive to meet the needs of our employees. As we grow, we want our employees to grow right along with us. We invite you to explore and examine what positions are available to you.
Benefits
Choosing a career at SuperCare has a number of great advantages. You will be eligible for benefits listed if you are a full-time employee with work schedule at least 40 hours a week such as:
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Supplemental Insurance Plan |
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Dental Plan |
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Corporate Fitness Program |
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Vision Plan |
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Credit Union |
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401K Savings Plan |
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Employee Referral Bonus |
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Paid Time Off |
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Medical Plan |
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And Others |
Job Listings
Find out what exciting opportunities are currently available on the SuperCare team. We currently are seeking individuals for the following job openings:
AR Billing and Collection Specialist
| Position: |
Full-Time, Non-Exempt |
| Schedule: | Monday to Friday |
| Location: | City of Industry |
| Date Posted: | 11/7/2012 |
Duties:
- Understands insurance rules and regulations and contracts
- Processes reimbursement and resubmission claims
- Works and follow up on AR collection, AR aging report, adjustments, denials, appeals, etc.
- Provides management with AR status claims
- Assists patients with billing and collection inquiries
- Works on any other AR required information such as authorization, eligibility, etc.
Qualification:
- Education or experience equivalent to a high school diploma is required
- Related experience in medical field is required
- Typing skills 30+ wpm
- Excellent communication and strong team work skills
AR Supervisor
| Position: |
Full-Time |
| Schedule: | Monday to Friday |
| Location: | Unspecified |
| Date Posted: | 11/7/2012 |
Duties:
General: The accounts receivable supervisor is responsible for the supervision and training of accounts receivable personnel.
Responsible To : AR Manager
Responsibilities & Duties :
Oversees accounts receivable procedures & policies are in place and implemented.
Evaluates paper flow and processing of accounts receivable / billing.
Interviews and recommends for hiring, and oversees orientation and training for new personnel.
Originates disciplinary warnings, when necessary, and consults with AR
Manager relative to reprimands and/or discharge of personnel under his / her supervision.
Establishes work priorities and delegation to department personnel and follows up on same.
Obtains necessary information for billing purposes, reviews it for completeness and accuracy, and oversees the claims submittal process.
Set up bi-weekly meeting with staffs to identify and resolve billing issues and concerns.
Communicates directly with patients’ clients, and insurance agencies, when appropriate, handles any questions or problems that may arise regarding reimbursement.
Identify billing issues regarding customer service, and forward findings to customer service representative, and monitor improvements.
Communicates and cooperates with other departments, serves as liaison between staff and management.
Responsible for authorization of the A/R write-offs and credit adjustments under $ 500.
Conducts routine evaluations and assists in the performance of the duties of accounts receivable personnel as listed on job description.
Communicates with AR Manager in regards to the issues or problems in billing department on a timely manner.
Performs other duties as specified by AR Manager.
Qualification:
- Knowledge of Manage Care, Medicare, Medi-Cal, Private Insurance, Private Pay requirements and procedures
- Thorough knowledge of patients records development, maintenance and control
- Ability to develop, organize, and coordinate paperwork flow
- Ability to communicate clearly, both orally and in writing and to work effectively with a wide range of people, including patients / clients, insurance agencies, co-workers and management
- Good interpersonal skills
Education:
Graduated from an accredited high school.
Infusion/Specialty Pharmacy Sales Specialists
| Position: |
Full-Time |
| Schedule: | Monday to Friday |
| Location: | City of Industry |
| Date Posted: | 11/7/2012 |
Duties:
Infusion/Specialty Pharmacy
Sales Specialist
Are you a driven and personable individual looking for an opportunity to define and achieve your financial and personal goals?
We are expanding our IV sales force and are offering
an aggressive compensation plan and opportunity to grow.
***** Join Our company *****
SuperCare is a reputable, state of the art and comprehensive health care organization for over 27 years in business providing enteral nutrition, infusion therapy, and a complete line of over 5,000 medical supplies.
SuperCare’s corporate office is located in a 70,000 square foot location in the City of Industry with satellite and distribution offices throughout the Southern California to service patients in Los Angeles, Ventura, Orange, San Bernardino, and Riverside counties.
Today, SuperCare is over 200 employees, strong established and ranked one of the top companies in the country. It is our continued mission to provide comprehensive quality health care services with a commitment to excellence in all that we do while exceeding the expectations of our customers.
SuperCare is currently seeking motivated and hard working Infusion/Specialty Pharmacy Sales Specialist to market our home infusion pharmacy. We are growing our team of polished and experienced sales professionals to be well versed in outside sales and cold calling arena is essential while servicing our current client base and increasing sales revenue.
Job Snapshot
- Territory: Multiple territories available including Los Angeles and Orange Counties
- Compensation: Competitive Base Salary + Aggressive Commission Structures + Bonuses + Mileage Reimbursement + Expense Account
- Employment status: Full Time
- Experience: 2 years in IV, Specialty Pharmacy and Respiratory related fields
- Report to Director of Sales
- Excellent benefit packages: medical, dental, vision, supplemental insurance, 401K, paid time off and more
SuperCare is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.
Because SuperCare believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring process.
If you are interested, we invite you to explore this excellent growth opportunity.
Fax resume
(626)723-8268
Or
Email resume
Qualification:
Job Requirements
- Experience and knowledge in the Healthcare DME and Infusion industry sales is highly desirable.
- 2 years experience in sales and marketing of home healthcare and/or pharmaceuticals.
- Excellent written and oral communication skills, executive presentation and interpersonal skills and ability to effectively and diplomatically interact with various internal and external personnel with competing interests and priorities.
- Outstanding sales analytical and problem solving skills.
- Strong computer skills, including Excel, Word and Power Point.
- Ability to balance multiple priorities in a high pressure fast paced environment and to manage multiple projects simultaneously.
- Must be extremely detail, organized and results oriented.
- Ability to function independently with little direction.
- A strong work ethic, self directed, and a team player.
Education:
Graduated from an accredited high school
IT Help Desk Support Technician
| Position: |
Full-Time |
| Schedule: | Monday to Friday |
| Location: | City of Industry |
| Date Posted: | 11/7/2012 |
Duties:
Position: Help Desk Support Technician Identify, research, and resolve technical problems and assist with telephone calls, emails and personal requests for technical support. Maintain documentation, track and monitor the problems to ensure a timely resolution. Analyze, trouble shoot and repair computer system, hardware and computer peripherals. Support server system(s) and supporting software. Analyze, create and prepare company and/or departmental reports and distribute them as needed Director of IT
Duties:
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Reports To:
Qualification:
Skills Requirements: Must have a wide degree of creativity and latitude. Must be familiar with peripheral equipment and error messages displayed on monitor and able to detect faulty output or machine stoppage. Must be familiar with various types of software, systems and able to evaluate and install as well as resolve software related problems. Will administer orientation functions concerning IT department and train employees on basic functions of applications. Will be able to administer user account information including rights, security and system groups. Will report to supervisor or manager, but required to exercise independent judgment. Recommended: would have Industry knowledge and understand fundamentals of Billing and reimbursement.
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Education:
Education:
An associate's degree in a related area preferred and 3-5 years of experience in the field or in a related area. A+ Certification a plus.
Patient Care Representative
| Position: |
Full-Time |
| Schedule: | Monday to Friday |
| Location: | City of Industry |
| Date Posted: | 11/7/2012 |
Duties:
· Maintain a positive, helpful attitude and approach in providing excellent customer service to all customers which include; patients, clients, referral sources, Physicians, sales representatives and fellow coworkers.
· Answers incoming phone calls and faxes, takes customers orders for durable medical and respiratory equipment, repairs, supplies and other miscellaneous items.
· Prepares intake, gathers all necessary information about referral, patient demographics, contact person, Physician, Diagnosis, discharge time and place, item(s) requested, CMN, ABG, Care Plan, Rx, etc.
· Verifies eligibility, payor (with matrix), obtains authorization, expiration date.
· Informs patient of financial responsibilities copay, share of cost, deductible, etc.
Qualification:
- Experience with medical supply company
- Knowledge of diagnosis and medical terminology
- Excellent phone and customer relations skills
- Detail oriented
Education:
Graduated from an accredited high school
How to Apply
Applications and resumes can be sent to us via:
Note: Nothing in our application process, its language, policies or procedures, establishes, constitutes or implies an employment contract, the guarantee of employment or benefits, or employment for any specific duration. SuperCare is an "at-will" employer. We hope our employment relationship is long-term; however, employment at-will may be terminated or disciplined with or without cause and with or without advance notice at any time by the employee or the Company.
